Dubai Health Authority’s (DHA) Contact Centre received 2,210,195 calls, out of which, 870,732 were related to COVID-19, in 2020. Fatma AlKhajah, Director of the Customer Happiness Department at the DHA added that 49,651 calls were received for booking appointments for the COVID-19 PCR test and 124,780 were to book appointments for the Doctor for Every […]
The Dubai Health Authority (DHA) has announced the addition of a seventh centre offering the Pfizer-BioNTech vaccine, as part of its COVID-19 vaccination campaign. Dr. Farida Al Khaja, CEO of Clinical Support Services and Nursing Sector at the DHA and Chairperson of the COVID-19 Vaccination Steering Committee, said the DHA has added Al Safa primary […]