MetLife introduces its Cancer Support Program in the Gulf, offering comprehensive assistance to members diagnosed with cancer. This initiative provides personalized care, including a dedicated case manager to guide patients through their treatment journey, from accessing top medical facilities to coordinating home care. Patients also benefit from medication delivery and home nursing services tailored to their medical needs and policy coverage. Members can enrol by providing their diagnosis, medical reports, and details of the assistance required.
Selin Talgar, Head of Service and Operations at MetLife Gulf, commented, “Navigating cancer treatment can be overwhelming, and our role is to make that journey as smooth as possible. Through dedicated case managers, streamlined approvals, and access to top-tier medical care, we ensure that our members receive the right support at the right time—so they can focus on their health while we handle the rest.”
For members with limited policy coverage, MetLife helps design affordable treatment plans, including exploring government-funded programs or seeking treatment options in home countries to maximize available benefits.
The program also offers second medical opinions, remote consultations with leading oncologists, assistance in selecting treatment facilities, streamlined pre-approval processes, and direct billing for treatments abroad within MetLife’s geographical scope.
George Kotsalos, Head of Employee Benefits at MetLife Gulf, highlighted, “A cancer diagnosis presents medical, emotional, and logistical challenges. This program is designed to ensure that no member faces these challenges alone. Our Cancer Support Program reflects our commitment to providing not only insurance but also essential care to help our members during their treatment.”
For more information on how MetLife is transforming cancer care support, please visit
https://www.metlife.ae/en/WellnessHub/CancerCare/
Customer Testimonials:
Since its launch, the program has assisted 13 families, showcasing its immediate impact. Here’s feedback from members who benefited:
“The team supported us every step of the way, ensuring my wife received the necessary treatment. Your professionalism and dedication were evident at all times.” – Husband of a breast cancer patient.
“I received my medication on time, even during my trip, and it was delivered to my home. Thank you for your exceptional support.” – Member from Oman.
“Your support made a difficult journey more manageable. Thank you for your compassion and professionalism.” – Husband of a young female patient.
